Shipping policy

Shipping

Effective Date: October 2026

We will work quickly to ship your order as soon as possible.

Once your order has shipped, you will receive an email with further information, which may include tracking information when available.

Delivery times vary depending on your location, shipping method, carrier, weather, and other circumstances outside of our control.

Order Processing

Orders are generally processed in the order they are received. Processing and shipping times may vary based on order volume, product availability, holidays, and other circumstances.

If an item becomes unavailable or we experience an unexpected delay, we will make reasonable efforts to communicate with you.

Shipping Address

Please make sure your shipping address is accurate before completing your order.

We are not responsible for delays or delivery problems resulting from an incorrect or incomplete address provided by the customer.

Carrier Delays

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's policies and operating conditions.

Weather, holidays, carrier disruptions, incorrect addresses, and other circumstances may affect delivery times.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at ninelivesesthetics@gmail.com with your order number and relevant details.

We will work with you and, when appropriate, the shipping carrier to address the issue.

Shipping Charges and Taxes

Applicable shipping charges, taxes, and other charges will be displayed during checkout when applicable.

Colorado may impose a retail delivery fee on certain retail deliveries of tangible personal property. Whether that fee applies depends on applicable Colorado law and your transaction.